(Effective Date: October 22, 2006)
This Policy also explains how anyone can review, update, correct, or delete their personal information and specify what information, if any, they would like to receive from Company on an on-going basis.
The Company is committed to ensuring your privacy and protecting the security of your personal information.
This Policy covers the following public Company website(s): http://www.packetix.net (the "Website") and all online forms (if any) on the Website used to collect personal information.
Please note that this Policy applies only to sites maintained by Company, its subsidiaries or its affiliates, and not third party sites, whether linked to or from the Website.
Moreover, this Policy does not only apply to information collected by Company offline.
In addition, this Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.
By using the Website, you are agreeing to the terms and conditions of this Policy.
If you do not agree with any terms or conditions described in this Policy, please exit from the Website.
Collecting Personal Information
You can access our Website without providing us with any personal information.
However, Company may collect personal information in various locations on our Website as more particularly described below.
Our primary goal in collecting the information described below is to provide you, the user, with a customized experience on our Website and to deliver better service, products, and more relevant content to our customers, prospective customers, and visitors.
Personal Information We Collect
As more particularly described below, personal information may be collected from you during exchange of communications relating to our products and services.
This information may include your name, address, phone number, e-mail address, and payment and billing information.
From time to time we may expand or change the information requested, so this may not be a complete list.
We ask that you provide only your own personal information, not personal information concerning anyone else.
Personal information may be collected by Company and/or business partners.
A "cookie" is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive.
The information is collected on an aggregated and anonymous basis.
This information assists us to design and arrange our web pages in a most user-friendly manner and to continually improve our Website to better meet the needs of our customers, prospective customers, and visitors.
You have choices with respect to cookies.
By modifying your browser preferences, you have the option to reject all cookies, which may, however, in limited instances prevent you from accessing certain features on our Website.
Like most Internet services, we may also use log files on the server side.
The data held in log files includes your IP (Internet Protocol) address, browser type, e-mail application, Internet service provider, referring/exit Web pages, computer platform type, date/time stamp, and user activity.
The Company may use server log data to analyze trends, administer the services offered through the Website.
IP addresses are not tied to any personally identifiable information.
The software enabling the Website has associated log and temporary files that are stored on the Company's servers.
These files store your preference settings, system notifications as well as other data necessary to enable you to participate on the Website.
Your information may also exist within regularly performed server backups.
The foregoing information is collected on an aggregated and anonymous basis.
Use of Personal Information
Unless otherwise described elsewhere in this Policy, we will not disclose any personal information collected from customers, prospective customers or visitors.
Use by the Company
We use the information you provide so that we may better understand the needs of our customers, prospective customers, and visitors.
Specifically, we use your personal information for many purposes, including:
(a) to ensure the continued smooth operation of our service;
(b) to analyze user characteristics and usage patterns in order to better understand how our products and services are used and market them more effectively;
(c) to communicate with you regarding information about our service or product offerings or the offerings of our business partners;
(d) to prevent or investigate actual or suspected fraud, hacking, infringement, or other misconduct involving our products and services, and/or the Website;
(e) to respond to inquiries, troubleshoot problems, investigate incidents, and handle complaints; and
(f) to develop and market to new products and services.
Sharing with Business Partners
We generally do not sell or trade any personal information about our customers, prospects, or visitors to any third parties.
We may share, however, aggregated demographic information with our business partners and advertisers.
This is not linked to any personal information that can identify any individual person.
We may also periodically engage in co-marketing activities, where we work with a complementary solution provider to launch a joint marketing program.
In these situations, we will only send information to you on behalf of the other; we do not provide your personal information to such partner.
We may also enter into business partnerships with other parties to provide specific services.
If a user signs up for these services or responds to a particular marketing offer, we may share personal information such as your name or other contact information that is necessary for our business partner to provide these services or get in contact with you.
Finally, in the event the Company combines with another company in the future through a corporate merger, sale, acquisition, liquidation or other similar process, your personal information may be transferred with the business or a part of it, or may be sold as an asset of the business.
Storage of Personal Information and Security
We take reasonable precaution to protect the personal information we collect from customers, prospective customers, and visitors.
When users submit personal information via the Website, the information is housed in a secure in-house database in one or more of the Company's offices.
The location of our offices may change from time to time and we may acquire offices in other countries at any time.
You acknowledge and agree that we may transfer your personally identifiable information to or through any country which may not have privacy (data protection) legislation and regulation comparable to the law of the country in which you reside.
To prevent unauthorized access, loss, or misuse, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the personal information we maintain.
The Company uses industry-standard technology, such as firewalls, in an effort to protect the confidentiality of your personal information.
Moreover, we encrypt your transmission of sensitive information to us (e.g., account passwords and payment-related identifiable information) via SSL (secured socket layer) protocol in the interest of heightened privacy protection and information integrity.
In addition, only employees who need the information to perform their duties are granted access to personally identifiable information.
The unauthorized access or use of such information by an employee is prohibited and constitutes grounds for disciplinary action.
Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access.
Furthermore, our trusted vendors and business partners may be responsible for processing or handling some of the information that we receive.
These vendors and business partners are not authorized to use such information for purposes beyond those specified by us and are required to preserve the confidentiality with which we treat such information.
However, while we strive to protect your personal information, you should know that information sent over the Internet, whether by e-mail or by using one of our on-line forms, is not necessarily secure against interception.
Therefore, we cannot be responsible for such interception and cannot guarantee the security of such information.
When we first collect information from you, we will offer you the opportunity to opt-out of having your personal information shared with parties outside of Company (unless otherwise described in this Policy).
In addition, if you do not want Company to send you e-mail or postal mail about our products and services, you can opt-out at the time of registration or information collection.
If, at a later date, you choose to have your name or any other personal information removed from our mailing list, you can do so by emailing email@example.com.
Review, Update, Correct, or Delete Personal Information
Generally, you may review, update, correct or delete your personal information collected by the Website.
You may also correct factual inaccuracies.
To do so, please email firstname.lastname@example.org.
To have access to your personal information, you must provide proof of identification such as full name, street address, city/state and zip code, and/or information about your recent activity on the Website.
We reserve the right to deny access to any user if we believe there is a question about your identity.
And if the burden or expense of providing access to your personal information is disproportionate to the risks to your privacy, or if the legitimate rights of others would be violated, we may decide not to provide access to such information.
Moreover, we may still retain your information in our files to resolve disputes, and for technical and legal requirements and constraints related to the Website.
We may disclose personal information when required by law, regulation, court order, or in response to a subpoena or litigation discovery request, or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on us.
Notification of Changes
If we decide to change our Policy, we will post those changes on our Policy page so you are aware of what personal information we collect from customers, prospective customers, and visitors to our Website, and when and how such information is collected, used and safeguarded.
You are responsible for periodically checking our Website for changes to this Policy.
If at any time we decide to use personal information in a manner different from that stated at the time it was collected, we will take commercially reasonable measures to obtain consent from you.
You will have a choice as to whether or not we use your personal information in this different manner.
While this Policy states our standards for maintenance of personal information and we will make efforts to meet them, we are not in a position to guarantee these standards.
There may be factors beyond our control that may result in disclosure of personal information.
As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of any personal information collected from customers, prospective customers, or visitors.
Links to Third Party Websites
Please be advised that the Website may contain certain hyperlinks to other websites.
Although these websites may have privacy policies, all of these websites and their privacy policies are independent of our Website and this Policy.
We are not responsible for compliance with other website's privacy policies or data collection practices.
You should review these privacy policies carefully before providing personal information to these websites.
Protection of Children's Privacy
The Website is not directed to children under the age of 13.
The Company will not knowingly collect, use or retain personally identifiable information from anyone under 13, for any purpose whatsoever (including internal or external marketing or promotional purposes).
Since we do not knowingly collect any personal information from visitors to the Website who are under 13, we do not disclose or transfer any such information to third parties.
Individuals under 18 should consult with a parent or guardian about the use of this Website.
Users Outside Japan
The Company is a Japanese company and its business operations are primarily conducted in Tokyo, Japan.
We operate our company and administer this Policy under applicable Japanese laws and regulations.
If you use our service from outside Japan, you are thereby consenting for your personal information to be processed in Japan in the manner described in this Policy.
Furthermore, you acknowledge that the privacy laws of Japan may differ from the laws in the country where you are located and may not provide you the same rights or protections as those laws.
If you have any questions, complaints, or comments regarding this Policy, or have other questions or suggestions about our Website, please contact us via e-mail at email@example.com.
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